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BV - SITE POLICY

EVERYTHING YOU NEED TO KNOW

Privacy Policy 

 

Bottega Verde s.r.l. conforms to the privacy protection policies contained in the General Data Protection Regulation 2016/679, concerned with the protection of natural persons in regard to personal data processing, as well as the cautions and procedures that the Italian Data Protection Authority has specified in its Privacy Policy, which is published on its official Site. This Site, inter alia, features the guidelines contained in Recommendation no. 2/2001 adopted on 17 May 2001 by the European personal data protection authorities that form part of the Working Group set up by Article 29 of Directive no. 95/46/EC in order to identify a number of minimum requisites for the collection of personal data online, and, specifically, for the methods, times and kind of information data controllers should provide users with when they access web pages, regardless of the reasons. Bottega Verde s.r.l. complies with provision no. 229, 8 May 2014, “Identification of simplified arrangements to provide information and obtain consent regarding cookies”.

 

Users visiting and accessing the Site, if they are not recognised from a previous visit, will be shown the Cookie Policy and the section for the management of consent for the use of cookies. In the dedicated section, Users, depending on their preferences, can refuse or accept all those types of cookies that require their express, prior consent for installation.

 

The user can access the specific Cookie Policy, the Privacy Policy and this Site Policy

 

The Bottega Verde Site makes use of the possibility to send and then later read “cookies”, the files used by browsers to save browsing information. Users can find the approach Bottega Verde s.r.l. takes to cookies in the specific Cookie Policy, to which reference should be made. 

 

The use of these files is required for the browser to be recognised, allowing Bottega Verde to recognise Site Users without the need for an email address and password to be entered. 

 

During the browsing experience, the following is recorded: information concerning the browser used by the User, the click-through rate in different areas of interest, the products most purchased and a series of aspects linked to personalisation and degree of satisfaction with the services offered by www.bottegaverde.com.

 

Communication between Users and the Internet Service can be made via email. We are always available to provide information and receive recommendations. 

 

Data is processed in accordance with the aforementioned privacy directives regarding the processing and protection of the personal data.

 

PRIVACY PRACTICES

 

Privacy Policy

Pursuant to articles 12, 13, 14 and following of the General Data Protection Regulation 2016/679 (hereinafter GDPR) on the protection of individuals with regard to the processing of personal data, Bottega Verde S.r.l., Data Controller, provides the following Policy.

 

Legal basis

The legal basis for processing consists of the obligations arising towards the Data Subject as part of the contractual relationship of sale and purchase ("processing necessary for the performance of a contract" – GDPR art. 6, paragraph 1, letter b)); for processing for direct marketing purposes, the legal basis is the consent of the Data Subject (GDPR art. 6, paragraph 1, letter a)). The company does not preclude itself from basing its legal basis for processing data for direct marketing purposes on legitimate interests ("processing necessary to pursue a legitimate interest of the controller" – GDPR art. 6, paragraph 1, letter f) and "The processing of personal data for direct marketing purposes may be regarded as carried out for a legitimate interest." – Recital no. 47), provided that the interests or fundamental rights and freedoms of the Data Subject do not prevail over this purpose; for all other processing carried out by the Controller, the legal basis is always the consent of the Data Subject (GDPR art. 6, paragraph 1, letter a)).

With reference to paragraph 4 of article 130 of the Privacy Code, on the legal basis of legitimate interest, by informing its customers in advance, Bottega Verde may use the commercial newsletter service known as "softspam", even if it has not received specific consent for this type of treatment.

 

Personal data and specific processing

Personal data will be processed for commercial purposes, direct sales, marketing and commercial information, promotional and statistical purposes, for the detection of consumer preferences, through processing by electronic and paper means, and for any communications to third party companies for direct marketing purposes. In the latter case, the data may be communicated to companies in the following sectors: home and office furnishings, textiles, clothing, cosmetics and wellness, floriculture, publishing, hobbies and generalists. These will act as independent data controllers and use the data for their own marketing purposes. To this end, Bottega Verde will require specific consent from the Data Subjects.

 

The provision of data relating to the general information of the Data Subject (name, surname and complete postal address), in addition to the purposes indicated above, is necessary:

·      in order to allow Bottega Verde to fulfil its contractual obligations, in the case of making a purchase order;

  • for after-sales service;
  • for participation in the Loyalty Card program, also present at the Stores. Upon acceptance of its regulations, Bottega Verde S.r.l. issues a personal Loyalty Card to the Data Subject, in order to access rewards related to that initiative through points accumulated.

 

Other personal data requested (such as cell phone number, date of birth, email address, etc.) will allow us to contact the Data Subject to communicate services related to their order, survey their opinion of the products, or, with their consent, allow us to propose commercial offers (including those based on the detection of their personal consumption preferences), provide commercial information on products and news from Bottega Verde, and send promotional offers, including by means of marketing activities carried out in automated mode by mail or by SMS/MMS, by cell phone, and to the email address provided.

 

It is possible that, following specific initiatives (including but not limited to: surveys and questionnaires, prize competitions, Data Subjects as product testers or endorsers, etc.), Bottega Verde may request permission both for the processing of personal data and for the dissemination of the details, images or reviews of the Data Subject on various sales channels and/or social networks for advertising purposes. For these initiatives, the Data Subject will be asked for specific authorization and consent to the processing of data provided on these occasions.

 

Bottega Verde offers the following IT resources to Users interested: the Bottega Verde App and WhatsApp. The data processing operations involved are specified in the pertinent Disclosures.

Users of the website www.bottegaverde.com must provide data such as surname, forename and e-mail address in order to register with the website and enter the reserved area, in which Bottega Verde provides technical assistance for sales aimed at verifying and resolving any difficulties, including technical difficulties, experienced by Users. With the User’s consent, the above data will allow Bottega Verde to send the company’s newsletters.

Bottega Verde S.r.l. confirms that any personal data communicated by the Data Subject is not intended for purposes other than those specified in this Policy.

 

Database

The personal data are also processed via the creation of a centralized database, with computer and telematic tools. The database containing the personal data of the Data Subjects is accessible only by authorized parties.

 

The centralized storage of the personal data of the Data Subject allows their widespread distribution and consequent processing on all sales channels.

 

Place of data processing

Data Subjects’ personal data are processed at the company’s administrative and fiscal headquarters in Via XXV Aprile 10, 13836 Cossato (Italy).

 

Corporate figures

Contact information for the Data Protection Officer:

The Company has appointed Eng. Bettina Gallia as the person responsible for the protection of personal data. He can be contacted by writing to: RPD@bottegaverde.com.

 

The Data Controller is Bottega Verde S.r.l., with registered office in Palazzo Massaini, 53026 Pienza (Siena), Italy. If the data are collected at an affiliated Store, the latter may hold the position of Joint Data Controller, signing the internal agreement of co-ownership with Bottega Verde S.r.l. (art. 26 GDPR).

 

The Store in affiliation, if Joint Data Controller, exercises its ownership in a manner merely subordinate to the Data Controller Bottega Verde, with which it shares only the processing of data collected at the store for the purpose of direct marketing, with the exclusion of any other marketing treatment, in particular excluding the right to make promotional offers tailored to the consumption habits of the Data Subject.

 

Subjects authorized to process personal data

Specifically authorized subjects such as employees or external collaborators may become aware of the data during the processing necessary for:

-      sending advertising material

-      communication

-      fulfilment of orders and execution of the contractual relationship

-      strictly functional services

-      and in general for the provision of services instrumental to the pursuit of the processing purposes indicated above.

Each authorized person is given specific directives regarding the processing of the data, which they must respect so as not to incur disciplinary sanctions and/or judicial action.

 

Data recipients

External parties, identified as recipients of data, which process data on the instructions of Bottega Verde are:

a)    data entry companies for personalization and enveloping of messages

b)    call centres for surveys, questionnaires and commercial offers

c)    carriers for package delivery

d)    companies providing payment services

e)    operational centres of surveillance institutions

f)     studios for photographic sessions

g)    software and hardware management and maintenance service companies

h)    social networks for targeting operations

i)      technology service companies.

Where necessary, the entities mentioned above may be designated as Data Processors pursuant to art. 28 of the Regulation.

None of the Data Subjects’ personal data will be transferred to a third country outside the European Union, or to International Organisations.

 

Retention period

In observance of art. 5, para. 1, letter e) of the GDPR, the personal data processed are stored in a form that allows for the identification of the Data Subjects for a period of time that does not exceed the time required to achieve the purposes indicated below and for which the personal data are processed.

Period of data retention based on purposes:

-      For processing for direct marketing purposes, personal data are stored for a maximum period of 24 months.

-      For processing related to profiling, personal data are stored for 12 months.

-      For the Loyalty Card program, personal data are stored for the duration of the prize operation, usually 3 years.

-     The personal data provided by each Data Subject, regarding the individual and their address, are stored for a maximum period of 10 years, for statutory, fiscal, accounting and administrative purposes, to provide possible evidence in the event of a dispute and in response to specific requests from the competent Authority or the Data Subject. 

-      Some specific personal data, such as reviews, photographs, films and images are stored for the time strictly necessary to carry out the processing operations carried out in relation to each Data Subject, according to their choices, preferences and instructions in pursuit of the above purposes.

 

 

Web browsing

The User, accessing the home page of the Site of Bottega Verde or other pages of the Site itself, will see the cookie policy banner therein and can access the specific Cookie Policy as well as the Site Policy. Then, according to their preferences, the User can refuse or accept any type of cookies that require prior and express consent for their installation.

 

Through monitoring of the User's browsing on the Site, Bottega Verde may:

a)    collect anonymous statistical data concerning the percentage of email delivery compared to emails sent, reading or opening of the message, forwarding to third parties, the number of "clicks", etc.

b)    count unique visitors to a Web page or service

c)    process aggregate statistics including those regarding the functioning of their sites and services

d)    collect data about Users' traffic and interaction on the Site to identify trends and to estimate our audience

e)    improve the performance of the Site by making the User's searches faster

f)     prevent the same advertisements from being displayed multiple times

g)    evaluate the impact of other advertising channels to improve performance based on User behaviour on the Site

h)    anonymously evaluate User satisfaction with the services available on the Site, including those of an advertising nature

i)     store the products chosen and previously added to the User's shopping cart

j)     speed up searches

k)    recognize a specific computer when the User returns to use the Site again

l)     adapt the presentation of the Site to the display preferences of the User's device (screen resolution, system used, etc.)

m)  adopt security measures, for example when the User connects again to a content or service after a certain period of time

n)   with the consent of registered Users in the reserved section, which may be withdrawn at any time, conduct dedicated surveys to detect and identify personal consumer preferences and consequently record the data monitored with a view to developing targeted offers and promotions.  

 

Within the Bottega Verde Site third party cookies are used in order to:

a)    improve the User's browsing experience by suggesting the best products and promotions based on the User's browsing patterns

b)    store information about Users' preferences and thus customize the Site according to Users' specific interests

c)    send personalized offers based on the User's consumption habits, also based on observation of the User's browsing patterns on the Site

d)    detect the User's consumption preferences for specific and targeted commercial and advertising initiatives.

 

Additional services

At the express request of the customer, Bottega Verde S.r.l. can activate the electronic invoicing service. This telematic service involves making the electronic invoice available to the Data Subject in their reserved area on the website of the Italian Revenue Agency, which the Data Subject accesses by way of their personal credentials, in addition to making it available to Bottega Verde S.r.l. in its own reserved area. At the request of the Data Subject, Bottega Verde can release a copy of the invoice issued. The personal data released specifically by the customer, for the sole purpose of issuing the electronic invoice, are not used by Bottega Verde S.r.l. for any other type of processing.

 

For those under 18 years of age. Are you still a minor, but at least 16 years old? Bottega Verde will be happy to accept your orders placed on the site www.bottegaverde.com. Your personal data collected in this way (name, surname, address, date of birth) will be processed only for all the purposes related to the execution of the order and the delivery of the products; they will not be communicated to other companies nor will any profiling be done. You will be sent the newsletter if you have requested it, as well as other commercial messages, but you can unsubscribe at any time. For any clarification on the processing of your data, do not hesitate to contact us at ufficio.privacy@bottegaverde.com.

 

Rights of the Data Subject

The Data Subject, pursuant to articles 15 to 22 of the GDPR, has the right:

a)    to access their personal data (art. 15 GDPR);

b)    to obtain the rectification of inaccurate personal data concerning them (art. 16 GDPR);

c)    to obtain the erasure of personal data concerning them without undue delay under the conditions indicated in art. 17 of the GDPR;

d)    to ensure the limitation of processing of personal data, in the presence of the conditions referred to in art. 18 of the GDPR;

The Data Subject also has the right:

e)    to object at any time to the processing of their personal data processed for direct marketing and profiling purposes, insofar as it is related to such direct marketing (art. 21 GDPR);

f)     where the processing has its legal basis in consent, to revoke consent at any time, without prejudice to the lawfulness of the processing based on the consent before revocation;

g)    of data portability, to receive their personal data provided to the Data Controller, in a structured, commonly used and machine-readable format and to transmit it to a different Data Controller without hindrance from the Data Controller to whom they provided it. In exercising their rights with respect to data portability, the Data Subject also has the right to obtain the direct transmission of personal data from one Data Controller to another, if technically feasible.

 

These rights may be exercised by the Data Subject at any time, by writing to the Data Controller of Bottega Verde S.r.l., at its administrative headquarters in Via XXV Aprile 10, 13836 Cossato (BI), Italy, to the attention of the Privacy Office, or by sending an email to ufficio.privacy@bottegaverde.com. The Data Subject is always entitled to exercise their rights by directly contacting, in addition to Bottega Verde S.r.l. as indicated above, the headquarters of the direct or affiliated Stores.

 

If the Data Subject receives commercial and promotional offers by email from Bottega Verde and brands represented, concerning the services of its partners, in addition to exercising the rights mentioned above, they may also follow the simple procedure activated by the "unsubscribe" link available in all commercial communications sent by the Data Processor, on the express instructions of the Data Controller.

 

Pursuant to art. 77 of the GDPR, the Data Subject has the right to apply to the Italian Data Protection Authority, whose contact details are found on the site www.garanteprivacy.it, in the manner specified therein.

 

This Disclosure may be amended following any subsequent changes and/or additions to regulations, the updating and provision of new services or as a result of technological innovations. All revisions will be published in this document. 

 

 

SITE PRIVACY POLICY

 

This document aims to provide a general description of the methods implemented to manage the processing of personal data acquired on the www.bottegaverde.com Site (hereinafter, “Site”). This document does not include processing that occurs on other websites which may be viewed by the User via links found on the Site. This document purposefully incorporates the contents of the Privacy Policy applied by the Italian Data Protection Authority – published on its official Site, www.garanteprivacy.it – regarding the processing of Users’ personal data. 

 

The use of this Site implies the full acceptance of the Privacy Policy. 

 

The points covered in this document are the following:

 

DATA CONTROLLER

 

The Data Controller is Bottega Verde S.r.l., with registered office in Palazzo Massaini, 53026 Pienza (Siena), Italy. If the data are collected at an affiliated Store, the latter may hold the position of Joint Data Controller, signing the internal agreement of co-ownership with Bottega Verde S.r.l. (art. 26 GDPR).

 

The Store in affiliation, if Joint Data Controller, exercises its ownership in a manner merely subordinate to the Data Controller Bottega Verde, with which it shares only the processing of data collected at the store for the purpose of direct marketing, with the exclusion of any other marketing treatment, in particular excluding the right to make promotional offers tailored to the consumption habits of the Data Subject.

 

DATA PROTECTION OFFICER

 

Contact information for the Data Protection Officer:

 

The Company has appointed Eng. Bettina Gallia as the person responsible for the protection of personal data. He can be contacted by writing to: RPD@bottegaverde.com.

 

LOCATION OF DATA PROCESSING

 

Processing connected to the web services of this Site take place at the administrative and fiscal offices of Bottega Verde s.r.l., on via XXV Aprile 10, 13836 Cossato (Biella), Italy.

 

OPTIONAL NATURE OF THE PROVISION OF DATA

 

Users are free to provide the personal data that is required to carry out their specific requests. Personal data includes any information related to a person that allows them to be identified, such as their name, telephone number, email and postal address, etc.

 

If these details are not provided, it may be impossible to complete the request.

 

TYPE OF DATA PROCESSED AND PURPOSES OF PROCESSING

 

Browsing Data 

 

In the course of their normal operations, the IT systems and software procedures for the functioning of this Site acquire some personal data, the transmission of which is implicit in the use of internet communication protocols. 

 

This information is not collected in order to be associated with identified data subjects, but given the nature of such data, may be used to identify Users if processed and combined with data held by third parties. 

 

This data category includes the IP addresses or domain names of computers of Users who visit the Site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in reply, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters relating to the operating system and the computer environment of the User. By monitoring User browsing habits on our Site, combined with the use of cookies, Bottega Verde can collect specific information: This is explained in the “COOKIE” section. 

 

Data Supplied Voluntarily by the User

 

The explicit and voluntary transmission of Users’ personal data on this Site entails its subsequent acquisition by Bottega Verde, which is required in order to respond to User requests. In this way, Bottega Verde becomes the Data Controller of the information provided. Personal data will be processed for commercial, direct selling, marketing and commercial, promotional and statistical information purposes, as well for analysing customer preferences, via both electronic and paper processing methods and for any communications to third parties for direct marketing purposes. In the latter case, the data may be communicated to companies in the following sectors: home and office furnishings, textiles, clothing, cosmetics and wellness, floriculture, publishing, hobbies and generalists. These will act as independent data controllers and use the data for their own marketing purposes. To this end, Bottega Verde will require specific consent from the Data Subjects.

 

Users of the website www.bottegaverde.com must provide data such as surname, forename and e-mail address in order to register with the website and enter the reserved area, in which Bottega Verde provides technical assistance for sales aimed at verifying and resolving any difficulties, including technical difficulties, experienced by Users. With the User’s consent, the above data will allow Bottega Verde to send the company’s newsletters.

 

The provision of the personal data of the Data Subject (name, surname and full postal address) is required:

 

a.  in order to allow Bottega Verde to meet its contractual obligations, in the event of a purchase order being made;

b.  for post-sales support;

c.  for participation in the Carta Fedeltà loyalty card programme, which is also found in Stores. After the related regulation is accepted, Bottega Verde s.r.l. issues the Data Subject with their personal loyalty card that can be used to get the prizes linked to this initiative via the points accrued.

 

Other data requested is optional (such as cell phone number, date of birth, email address, etc.), yet if they are given they allow for the Data Subject to be contacted with service communications regarding their orders, for their satisfaction with the product to be surveyed, or, with their consent, for offers to be presented, which may also be based on their personal consumption preferences, product sales information and new arrivals from Bottega Verde, as well as promotions, also by way of automated marketing, carried out via ordinary post, SMS/MMS, by cell phone, and to the email address provided.

 

It is possible that, following specific initiatives (including but not limited to: surveys and questionnaires, prize competitions, Data Subjects as product testers or endorsers, etc.), Bottega Verde may request permission both for the processing of personal data and for the dissemination of the details, images or reviews of the Data Subject on various sales channels and/or social networks for advertising purposes. For these initiatives, the Data Subject will be asked for specific authorization and consent to the processing of data provided on these occasions.

 

The data of third parties

 

Users are given the option of sending purchased products to third parties within the area of the Site dedicated to purchasing Bottega Verde products. In this instance, Users are asked to provide the personal details and complete postal address of the recipient to whom the chosen products are to be sent. 

 

Bottega Verde uses this data solely to carry out the User’s request to send the package, without using it for any other means. 

 

Publicly available information

 

This Site offers chat rooms, virtual notice boards and newsgroups, etc. and therefore we would like to remind you that the information revealed will be collected. This information will be used in compliance with this Privacy Policy. Bottega Verde is not responsible for the use that third parties may make of the information revealed on our sites via the chat rooms, virtual notice boards and newsgroups, etc.

 

In regard to the use of our chat rooms or virtual notice boards, we advise against providing sensitive data that concerns the User or other subjects, including information on race, political, religious or philosophical opinions, membership to any political party, trade union and/or philosophical, political or trade association, including personal data that could reveal health status or sexual activities or preferences. In the event that sensitive data is provided, it will be deleted and/or made anonymous. 

 

Data storage and access

 

Personal data is also processed via the creation of a centralised database using IT and online tools. 

 

Specifically authorized subjects such as employees or external collaborators may become aware of the data during the processing necessary for:

-   sending advertising material

-   communication

-   fulfilment of orders and execution of the contractual relationship

-   strictly functional services

-   and in general for the provision of services instrumental to the pursuit of the processing purposes indicated above.

Each authorized person is given specific directives regarding the processing of the data, which they must respect so as not to incur disciplinary sanctions and/or judicial action.

 

Bottega Verde s.r.l. confirms that no personal data communicated by the Data Subject is used for purposes other than those indicated in herein. 

 

Retention period

 

In observance of art. 5, para. 1, letter e) of the GDPR, the personal data processed are stored in a form that allows for the identification of the Data Subjects for a period of time that does not exceed the time required to achieve the purposes indicated below and for which the personal data are processed.

Period of data storage based on purpose:

-   For processing for direct marketing purposes, personal data are stored for a maximum period of 24 months.

-   For processing related to profiling, personal data are stored for 12 months.

-   For the Loyalty Card program, personal data are stored for the duration of the prize operation, usually 3 years.

-  The personal data provided by each Data Subject, regarding the individual and their address, are stored for a maximum period of 10 years, for statutory, fiscal, accounting and administrative purposes, to provide possible evidence in the event of a dispute and in response to specific requests from the competent Authority or the Data Subject. 

-   Some specific personal data, such as reviews, photographs, films and images are stored for the time strictly necessary to carry out the processing operations carried out in relation to each Data Subject, according to their choices, preferences and instructions in pursuit of the above purposes.

 

General processing

 

Bottega Verde uses the data of its Users in compliance with the choices that the User freely made in giving their informed consent when the data was collected or afterwards. 

 

Processing operations subject to consent, communication and dissemination of data. 

 

Bottega Verde will only use User data with their express consent. Please note that User data is used – until otherwise indicated by the User – via remote communication techniques that permit individual communications to send advertising material, so as to carry out direct sales, market research or commercial communication. 

 

Similarly, and only with the express consent of the User, Bottega Verde may send the User personalised offers based on their shopping habits. 

 

The legal basis for processing consists of the obligations arising towards the Data Subject as part of the contractual relationship of sale and purchase ("processing necessary for the performance of a contract" – GDPR art. 6, paragraph 1, letter b)); for processing for direct marketing purposes, the legal basis is the consent of the Data Subject (GDPR art. 6, paragraph 1, letter a)). The company does not preclude itself from basing its legal basis for processing data for direct marketing purposes on legitimate interests ("processing necessary to pursue a legitimate interest of the controller" – GDPR art. 6, paragraph 1, letter f) and "The processing of personal data for direct marketing purposes may be regarded as carried out for a legitimate interest." – Recital no. 47), provided that the interests or fundamental rights and freedoms of the Data Subject do not prevail over this purpose; for all other processing carried out by the Controller, the legal basis is always the consent of the Data Subject (GDPR art. 6, paragraph 1, letter a)).

 

User data is never disseminated, with the exception of the information provided voluntarily by the User in the common areas of the Site which are publicly accessible. 

 

Bottega Verde ask that its Users refrain from providing special categories of personal data (e.g. sensitive data) on the Site and reserves the right to delete this data or make it anonymous, in accordance with the protection directives found in Article 9 of the GDPR 2017/679. Lastly, the data may be communicated to the public authorities in the presence of a legitimate order issued by the same and may be used to ascertain liability in the case of any cybercrimes that damage the Site.

 

COOKIES

 

This Site uses the possibility to send and later receive “cookies” or similar files from the internet browser used by Users. 

 

By accessing the homepage of the Bottega Verde Site, or other pages of the Site, Users can view the short cookie information banner and access this Privacy Policy and the Site Policy, as well as the specific Cookie Policy. By continuing to browse on our Site, Users are giving their consent to the use of cookies. Users can withdraw their consent to cookies by accessing the Cookie Policy.

 

Through monitoring of the User's browsing on the Site, Bottega Verde may:

a)  collect anonymous statistical data concerning the percentage of email delivery compared to emails sent, reading or opening of the message, forwarding to third parties, the number of "clicks", etc.

b)  count unique visitors to a Web page or service

c)  process aggregate statistics including those regarding the functioning of their sites and services

d)  collect data about Users' traffic and interaction on the Site to identify trends and to estimate our audience

e)  improve the performance of the Site by making the User's searches faster

f)   prevent the same advertisements from being displayed multiple times

g)  evaluate the impact of other advertising channels to improve performance based on User behaviour on the Site

h)  anonymously evaluate User satisfaction with the services available on the Site, including those of an advertising nature

i)   store the products chosen and previously added to the User's shopping cart

j)   speed up searches

k)  recognize a specific computer when the User returns to use the Site again

l)   adapt the presentation of the Site to the display preferences of the User's device (screen resolution, system used, etc.)

m) adopt security measures, for example when the User connects again to a content or service after a certain period of time

n)with the consent of registered Users in the reserved section, which may be withdrawn at any time, conduct dedicated surveys to detect and identify personal consumer preferences and consequently record the data monitored with a view to developing targeted offers and promotions.  

 

Within the Bottega Verde Site third party cookies are used in order to:

 

a)  improve the User's browsing experience by suggesting the best products and promotions based on the User's browsing patterns

 

b)  store information about Users' preferences and thus customize the Site according to Users' specific interests

 

c)  send personalized offers based on the User's consumption habits, also based on observation of the User's browsing patterns on the Site

 

d)  detect the User's consumption preferences for specific and targeted commercial and advertising initiatives.

 

Users can find the approach Bottega Verde s.r.l. takes to cookies in the specific Cookie Policy, to which reference should be made.

 

SOCIAL PLUG-INS

 

Link to Facebook’s social plug-ins. Facebook social plug-ins may be active on www.bottegaverde.com in order to make the online shop more personal. Your browser will create a link with Facebook when you visit a page on the www.bottegaverde.com Site. Following on from this link, information may be downloaded or sent from/to Facebook. Therefore, your visit to www.bottegaverde.com may be traced, even if you are not actively using the aforementioned function. 

 

If you have a Facebook account, you can use this type of plug-in to share information with your friends. In any case, Bottega Verde has no influence on the content of the plug-ins and the transmission of information. 

 

Facebook provides detailed information on its website regarding the scope, type, purpose and use of your data. You will find more information on your rights and how to change the settings to protect your privacy here. 

 

Data policy of Facebook www.facebook.com/fbprivacy/

 

SITE MODALITY

 

Bottega Verde newsletters are free: you will see one or more advertising initiatives inside them. Every message sent via email by Bottega Verde contains instructions on how to unsubscribe automatically from the service. Users who want to be permanently deleted from our archives can make an express request to the address found at the bottom of the message. 

 

Under no circumstances may Bottega Verde be held responsible for damage of any kind caused directly or indirectly by accessing the Site or by the use that is made of the information contained therein. Bottega Verde reserves the right to change the content of its Site when it deems it most appropriate. Bottega Verde cannot be held responsible for the content of the websites accessible via the links published on the Site and declines any responsibility for the information, graphics, updates and references contained within the same. We suggest that Users carefully check the Site Policy concerning the websites to which they have access.

 

SECURITY

 

Security is a fundamental technical feature in safeguarding the right to personal data protection, therefore it is clear that the implementation of security measures is an obligation of the Data Controller. 

 

Specific security measures are observed to prevent the loss of data, illegal use, unauthorised access and unauthorised processing or data processing which does not comply with the purposes for which the data was collected.

 

UNDER-AGE USERS

 

Bottega Verde is aware that the Site and its Services many interest a younger audience. Bottega Verde encourages parents to monitor the internet usage of their children to ensure the safe and filtered use of its content, also by using parental control tools. In addition to guaranteeing an online environment that is suitable for children, these tools can prevent the sharing of the personal data of children or teenagers who do not have their parents’ consent. 

 

For minors under the age of 18: Are you a minor but have already turned 16? With effect from 25 May 2018, Bottega Verde will be happy to accept orders made on www.bottegaverde.com. Your personal data will be collected (name, surname, address, date of birth) and processed only for the purposes connected to fulfilling the order and delivering the products. It will not be communicated to other companies nor will any profiling be done. You will receive the newsletter if you have subscribed, as well as other sales communications, however you can unsubscribe at any time using the unsubscribe function. If you would like any more information on how your data is processed, please do not hesitate to contact us: ufficio.privacy@bottegaverde.com.

 

RIGHTS OF DATA SUBJECTS

 

The Data Subject, pursuant to articles 15 to 22 of the GDPR, has the right:

a)  to access their personal data (art. 15 GDPR);

b)  to obtain the rectification of inaccurate personal data concerning them (art. 16 GDPR);

c)  to obtain the erasure of personal data concerning them without undue delay under the conditions indicated in art. 17 of the GDPR;

d)  to ensure the limitation of processing of personal data, in the presence of the conditions referred to in art. 18 of the GDPR;

The Data Subject also has the right:

e)  to object at any time to the processing of their personal data processed for direct marketing and profiling purposes, insofar as it is related to such direct marketing (art. 21 GDPR);

f)   where the processing has its legal basis in consent, to revoke consent at any time, without prejudice to the lawfulness of the processing based on the consent before revocation;

g)  of data portability, to receive their personal data provided to the Data Controller, in a structured, commonly used and machine-readable format and to transmit it to a different Data Controller without hindrance from the Data Controller to whom they provided it. In exercising their rights with respect to data portability, the Data Subject also has the right to obtain the direct transmission of personal data from one Data Controller to another, if technically feasible. 

 

These rights may be exercised by the Data Subject at any time, by writing to the Data Controller of Bottega Verde S.r.l., at its administrative headquarters in Via XXV Aprile 10, 13836 Cossato (BI), Italy, to the attention of the Privacy Office, or by sending an email to ufficio.privacy@bottegaverde.com. The Data Subject is always entitled to exercise their rights by directly contacting, in addition to Bottega Verde S.r.l. as indicated above, the headquarters of the direct or affiliated Stores.

 

If the Data Subject receives commercial and promotional offers by email from Bottega Verde and brands represented, concerning the services of its partners, in addition to exercising the rights mentioned above, they may also follow the simple procedure activated by the "unsubscribe" link available in all commercial communications sent by the Data Processor, on the express instructions of the Data Controller.

 

Pursuant to art. 77 of the GDPR, the Data Subject has the right to apply to the Italian Data Protection Authority, whose contact details are found on the site www.garanteprivacy.it, in the manner specified therein.

 

All changes to the Site Policy will be published in this document.